Q: Is FENEC the right fit for my business? FENEC works with small and medium businesses in professional services—think contractors, trades, consultants, accountants, and similar service-based businesses across Gauteng and South Africa. If your business relies on reputation and word-of-mouth but you know you're missing opportunities online, we're probably a good fit. Most of our clients have between 2 and 15 employees, generate annual revenue between R500K and R5M, and are great at what they do—but don't have time (or interest) to figure out marketing themselves. We're not for everyone. If you're looking for the cheapest option or want someone to just "post stuff" without a strategy, there are other agencies for that. We focus on businesses ready to invest in growth and willing to work with us as partners, not just vendors. Our sweet spot is business owners who understand that their competitors are showing up online—and want to make sure they're not left behind.

Q: How much do your services cost? We offer two ways to work with us: once-off services and monthly packages. Our à la carte services range from R2,500 to R12,000 and are perfect if you need specific help—like setting up your Google Business Profile, refreshing your brand identity, or getting a clear digital audit before committing to anything bigger. Our monthly packages start from R4,500 for productized services (fixed deliverables, predictable pricing) and go up to R25,000+ for comprehensive done-for-you marketing management. For larger engagements, we use a value-based approach. This means we focus on the results we generate—whether that's leads, time saved, or revenue gained—rather than charging by the hour. We'll always discuss pricing transparently before any work begins, and we don't lock you into long-term contracts until we've proven we can deliver. The best way to find out what you'd need? Start with a Digital Audit or book a free discovery call.

Q: I'm not technical—will I understand what you're doing? Absolutely. Most of our clients aren't tech people, and that's exactly why they work with us. We believe in making digital marketing accessible, not complicated. Every recommendation we make comes with a clear explanation of why it matters and what it will do for your business. No jargon, no unnecessary complexity. When we implement AI tools or automation, we provide hands-on training and simple guides so you're never left confused. Our job isn't to impress you with technical terms—it's to get you results while you focus on running your business. We also understand the South African context. Load shedding, data costs, and the realities of running an SME here aren't abstract problems to us—they're things we factor into every solution we recommend. You don't need to understand algorithms or analytics dashboards. You just need to know what you want your business to achieve. We'll handle the rest and keep you informed in plain language along the way.