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TERMS & CONDITIONS

A Legal Disclaimer

These Terms and Conditions are provided for general informational purposes and are intended to establish the legal relationship between FENEC and users of this website and our services. While we have made efforts to address common legal considerations, these Terms may not cover every situation specific to your circumstances.

We recommend that you seek independent legal advice if you have questions about your rights or obligations under these Terms. FENEC is not a law firm and does not provide legal advice.

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Service Delivery

Timelines: We will provide estimated timelines for all projects and make reasonable efforts to meet agreed deadlines. However, delivery dates are estimates and not guaranteed, particularly where delays result from circumstances beyond our control or delayed client feedback.

Client Responsibilities: Successful delivery of our services often depends on timely provision of information, materials, feedback, and approvals from you. Delays in client responses may impact project timelines and are not the responsibility of FENEC.

Revisions: The number of revision rounds included in each service will be specified in the relevant proposal or service description. Additional revisions beyond the agreed scope may incur extra charges.

Approval: Final deliverables require your written approval before being considered complete. Approval or use of deliverables constitutes acceptance of the work.

About Our Services

FENEC provides digital marketing and business solutions to small and medium enterprises, primarily within the professional services sector. Our offerings include, but are not limited to:

  • Digital audits and strategy consulting

  • Social media setup and management

  • Brand identity design and development

  • Google Business Profile optimisation

  • Lead generation and capture systems

  • Marketing automation and digital tools implementation

  • Website development and optimisation

The specific scope, deliverables, and pricing of any engagement will be outlined in a separate proposal or service agreement provided prior to commencement of work.

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By using this website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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